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Privacy Policy

Last Updated: 01 September 2026

Fair Climate Fund India Private Limited (hereinafter referred to as “FCF India”) develops and operates carbon projects across nature-based solutions, clean energy, and electric mobility, certified under Gold Standard, Verra, Plan Vivo, and Isometric. We are headquartered in New Delhi, India.

This Privacy Policy explains how we collect, use, analyse, disclose, store, and protect personal information when you visit fcfindia.in, interact with our advertisements, submit an enquiry or form, register for an event or webinar, subscribe to our communications, or otherwise interact with us online or offline.

Personal Information We Collect

We may collect personal information depending on how you interact with us.

Information You Provide Directly

This may include:

  • Name
  • Email address
  • Phone number
  • Organisation or company name
  • Job title or designation
  • Country and location
  • Information contained in an enquiry, message, or attachment you send us
  • Information submitted through our website forms
  • Information submitted when subscribing to our newsletter or other communications
  • Information provided when registering for an event, webinar, or training
  • Information shared during calls, meetings, or messaging channels (including WhatsApp or similar tools) where you initiate contact with our team
  • Information shared when responding to a request for proposal, partnership enquiry, or procurement process

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited, time spent, and interactions with the Website
  • Referring source and click paths
  • Date and time of access
  • Approximate geographic location derived from IP address
  • Information collected through cookies and similar technologies (see “Cookies and Similar Technologies” below)

Information Received Through Advertising Platforms

When you interact with our advertisements without submitting a form, we may receive limited information about the interaction or use tracking technologies to measure campaign performance, subject to applicable permissions, platform policies, and your settings.

Advertising platforms such as LinkedIn, Meta, and Google may independently process information in accordance with their own privacy policies.

We do not knowingly collect financial account details, health information, or government identification numbers through our Website. We apply additional safeguards where required by applicable law, including in relation to personal data of children and persons with disabilities who have a lawful guardian.

How We Collect Your Information

We collect personal information through several channels, including:

  • Direct submission — when you fill out a form on our Website, subscribe to our newsletter, register for an event, or email or call our team
  • Automated collection — through our Website’s server logs, analytics tools, and cookies as you browse
  • Third parties acting on your behalf — for example, a partner organisation, project stakeholder, or colleague who introduces or refers you to us
  • Advertising and social platforms — where you interact with our sponsored content or profile pages, subject to that platform’s own settings and policies
  • Internal records — information generated as we manage an enquiry or relationship, such as notes from calls or meetings, added by our team members to our internal systems

Where information is entered into our systems (for example, a Customer Relationship Management or CRM system) by our staff following a call, meeting, or event, that information becomes subject to this Policy in the same way as information you submit directly.

How We Use Your Information

We may use personal information to:

  • Respond to enquiries relating to carbon credits, carbon projects, carbon financing, climate action advisory, or our other services
  • Evaluate, qualify, and route business enquiries and leads to the appropriate FCF India team
  • Communicate with you regarding our projects, services, events, publications, and initiatives
  • Send newsletters, updates, and other communications where you have requested or consented to receive them
  • Improve our Website, content, services, and user experience
  • Measure and improve the performance of our Website and digital advertising
  • Maintain the security and integrity of our Website and forms
  • Detect, prevent, and address fraud, misuse, or unauthorised activity
  • Comply with applicable legal and regulatory requirements

How We Analyse Your Information

In addition to the uses above, we may analyse personal and Website usage information to:

  • Understand engagement — reviewing which pages, publications, or campaigns generate interest, and how visitors move through our Website, so we can improve content and navigation
  • Segment and prioritise enquiries — grouping enquiries by criteria such as sector, geography, organisation size, or type of interest (for example, buyer, project partner, or media) so that they reach the right internal team promptly
  • Track relationship history — maintaining a record within our CRM of past interactions (enquiries, meetings, event attendance, communications) so our team has appropriate context for ongoing conversations
  • Measure campaign and communications performance — assessing open rates, click-through rates, and conversions from newsletters and advertising campaigns to understand what resonates with different audiences
  • Identify aggregate trends — compiling non-identifying, aggregated statistics (for example, the number of enquiries from a particular region or sector over a period) to inform our business development and communications strategy
  • Support internal reporting — using aggregated or anonymised data in internal reports or, where relevant, in reporting to funders, partners, or governance bodies, without disclosing individual identities unless necessary and permitted

Where we use automated tools (such as web analytics or CRM-based scoring features) to support this analysis, these tools assist our team’s judgment rather than make final decisions about you without human involvement. We do not use profiling to make decisions that produce legal or similarly significant effects on individuals.

We do not sell your personal information.

Disclosure of Information

We may disclose personal information where reasonably necessary to:

  • Service providers that support our website, hosting, email communications, analytics, forms, CRM, security, or other business functions
  • Advertising and technology platforms, including LinkedIn, Meta, and Google, where necessary for lead generation, advertising, analytics, or campaign measurement
  • Professional advisers, including legal, financial, accounting, or technical advisers
  • Project or business partners, where necessary to respond to an enquiry or provide a requested service
  • Regulators, courts, government authorities, or law-enforcement agencies, where required or permitted by applicable law
  • A successor entity or transaction counterparties, where necessary in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets

We require service providers processing personal information on our behalf to maintain appropriate safeguards and use information only for authorised purposes.

We do not share personal information with unrelated third parties for their independent marketing purposes.

International Data Transfers

FCF India is based in India and works with organisations, businesses, institutions, and partners internationally.

As a result, personal information may be transferred to or processed in India or other countries where FCF India or its service providers operate.

If your personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable data protection requirements and that appropriate safeguards are used where required.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, managing business relationships, providing requested services, maintaining appropriate business records, complying with legal obligations, resolving disputes, and protecting our rights and interests, where permitted by applicable law.

Retention periods may vary depending on the type and purpose of the information.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or otherwise securely dispose of it in accordance with applicable requirements.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, understand Website usage, measure advertising performance, and improve our digital services.

These technologies may include analytics tools and advertising technologies, where implemented on our Website, and may be used to build an aggregated picture of how visitors use our Website over time.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or tracking technologies.

You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

For individuals in India, the Digital Personal Data Protection Act, 2023 (DPDPA) and its Rules provide rights that will apply as the relevant provisions come into force, including:

  • Right to access information about the personal data we hold about you and how it is processed
  • Right to correction, completion, updating, and erasure of your personal data
  • Right to grievance redressal, including the right to raise a concern with us and, where applicable, with the Data Protection Board of India
  • Right to nominate another individual to exercise these rights on your behalf in the event of your death or incapacity

The DPDPA and its Rules are being brought into force in phases. We will comply with the applicable provisions as they come into effect.

For individuals in other jurisdictions (for example, the European Union or United Kingdom), additional rights may apply under the applicable data protection legislation, which may include the right to:

  • Withdraw consent where processing is based on consent
  • Object to or request restriction of certain processing
  • Request data portability
  • Opt out of marketing communications
  • Raise a concern or complaint with your local supervisory authority

To exercise any of these rights or raise a privacy-related concern, please contact us at privacy@fcfindia.in.

We may need to verify your identity before processing certain requests.